Fees and charges

The charges for airline tickets, additional services, and other travel services

  • The fee for issuing an airline ticket online over the internet CZK 490, by phone, in person, by an e-mail CZK 750.
  • The payment by card for issuing a ticket at Letuska.cz is CZK 0.
  • The price for online check-in CZK 250.
  • A supplementary fee may be charged for additional and other services.
  • When paying with benefits (Benefity.cz and Edenred - Ticket Benefits Card, E-Ticket, Ticket Compliments), there is a handling fee of 5 % of the value of received benefits. Any additional payment, as well as the processing fee, can be paid in cash, bank transfer, or credit card.

The cancellation fees for ticket refunds

  • The cancellation fee tariff is according to the terms of a specific airline ticket.
  • The cancellation fee of CZK 1 500 for ASIANA.

Airline fees are refunded to the client after deducting the airline’s company cancellation fee, the ASIANA’s cancellation fee, and the ticket issuance fee.

  • In cases of canceled flights, where the airline allows a full return, ASIANA does not charge a cancellation fee, it only charges a basic administrative fee for processing the refund and issuing a credit note in the amount of CZK 245. The service fee for issuing a ticket is non-refundable.

Air ticket change fees

  • The fee for the airline company according to the conditions of the specific air ticket.
  • The fee of CZK 750 for ASIANA. 

If the ticket is changeable according to the tariff, the fee is charged according to the airline’s company fee and the ASIANA’s fee.

  • In cases of deferred tickets in the form of vouchers, tickets with new dates will be re-issued for a reduced fee of CZK 245 per ticket.

The cancellation fees for additional services

ADDITIONAL TRAVEL SERVICES - The additional air ticket services provided by a particular airline (seating, boarding, extra baggage, etc.).
Returnable additional services

  • Service provider's cancellation fee.
  • The cancellation fee of CZK 125 for ASIANA.

The amount is refunded to the client without the cancellation fee according to the Provider's terms and conditions, ASIANA's cancellation fee and service fee.

  • In cases of canceled additional travel services, where the service provider allows a full return, ASIANA does not charge a cancellation fee, it charges only a basic administrative fee for processing the refund and issuing a credit note in the amount of CZK 245. The service fee for issuing additional services is non-refundable.

Non-returnable additional services

  • The service cannot be returned.

The cancellation fees for other travel services

OTHER TRAVEL SERVICES - It is a service provided by ASIANA partners (travel insurance, airport parking, travel assistant, etc.) and ASIANA’s company visa service.

Returnable other travel services

  • The cancellation fee of the service provider.
  • The cancellation fee of CZK 500 for ASIANA.

The amount is refunded to the client without the cancellation fee according to the Provider's terms and conditions, ASIANA's cancellation fee and service fee.

  • In cases of canceled other travel services, where the service provider allows a full return, ASIANA does not charge a cancellation fee, it charges only a basic administrative fee for processing the refund and issuing a credit note in the amount of CZK 245. The service fee for issuing other travel services is non-refundable.

Non-returnable other travel services

  • The service cannot be returned.